How our policy treats wallet records
Our Privacy Policy covers details you provide during account creation, including your phone number, login details and verification responses. It also covers records created when you select DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, such as transaction references, status changes and support messages.
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Device type, browser settings, approximate connection data and sign-in times may help us protect your account from unusual access. We use this material for account administration, payment reconciliation, security checks and replies to your privacy requests, not for unrelated purposes. We retain records only for the
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period needed for those purposes or for a valid legal requirement. Availability of account access depends on local law, and where local law permits, you can ask us to explain, correct or remove eligible personal data.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.